ReminderX App

I’m responding to a request by Vera of ReminderX to propose two user research projects.

The first project is intended to conduct 1-on-1 user research to discover who our target users are, and what they need from the product. Analyze user research data and use it as the basis to create a short report.

The second project is creating workflows and wireframes based on the needs of the target user we conduct research with.

My Role

I’m  responding to a request by Vera of ReminderX to propose two user research projects.

The first project is intended to conduct 1-on-1 user research to discover who our target users are, and what they need from the product. Analyze user research data and use it as the basis to create a short report.

The second project is creating workflows and wireframes based on the needs of the target user we conduct research with.

The Challenge

ReminderX currently has built and launched a simple to-do list and reminder app for iPhone and Android phones. ReminderX plan is to expand its generic to-do list and reminder app.

The goal of this research project is to provide ideas and recommendations. The UX research team has decided to conduct user research to help them figure out what users to focus on, what problems need to be solved, and how to solve them.

The Approach

To accomplish the ReminderX project, the UX research team identify four people to run interview sessions. To generate an understanding of target users of what they need from the product and develop a design vision that reflects our findings.

The session took anywhere from 10 to 20 minutes each. During the session voice, audio and Zoom were recorded.

I created a research protocol to serve as a guide during the interviewing session.

We learned that there are many to-do apps, but different users use the apps differently depending on their particular needs. To identify the problems faced by users of to-do apps, we conducted interview sessions to develop an understanding of the users’ needs.

During the interviews, we asked specific reminder and to-do questions and got the insight of how users utilized to-do and reminders daily.

Finding and Recommendation

While observing and taking notes I was able to extract similarities between the users and identify wants and needs, based on the results of the research sessions.

I identified the following common feedback among the users interviewed:

  • Add the ability to prioritize tasks depending on the day
    (Users wish to be able to shift to-dos mainly based on priority reasons.)

 

  • Make it easy for users to track time on a to-do
    (Users want to know how much time they allocate to specific to-do and use time better.)

 

  • Add the ability to get alerts or notifications.
    (Users want to be able to set alerts to specific tasks.)

 

  • Make it easy for users to connect calendars from other platforms
    (Users want to have calendar sync from other platforms.)

 

  • Add planner and notes and edit to-do lists
    (Users want to be able to access the planner and edit items for school.)

User Persona

Our personas can be use to understand the needs, motivations, behaviors, and preferences of our audience and then make informed design decisions accordingly.

By crafting the persona, we gain a better understanding of your users’ mental models, emotional triggers, communication styles, pain points, profit drivers, and much more. All of these are crucial in shaping the overall success of our UX design project.”

Design Tenets

  • The ability to drag tasks for prioritization. To allow users to update or move a reminder and to-do and reorganize as the day evolved.

 

  • Keep track of the to-do. Users are missing an effective way to visualize their progress these will allow them to track their to-do and provide a snapshot of the time it took to accomplish tasks helping improve their efficiency.

 

  • Add alerts or notifications to a to-do. Users see alerts or notifications as a necessity to keep track of their tasks. Depending upon the type of tasks, users can set alerts by creating a to-do or reminder and setting its due date. They can be turned off function as per users’ convenience.

 

  • Use color to differentiate types of tasks. Let each user define meanings for different colors.

 

  • Integrate planner and notes to the existing application. Quick access to a prebuilt weekly planner and handy notes is another way that users can keep track of their daily life.

 

  • Create unlimited lists for reminders, tasks, and to-do. Users can add an unlimited to-do or reminder for the entirety of the week.

 

  • Connect any calendar to the app. Keep google, outlook, apple, and other calendars synced automatically to the application and all devices for easy access

Workflow and Wireframes iteration with different outcomes

Final Worflow and Wireframes

This below provides high-level designs for the next release of ReminderX.

The designs reflect journeys that users may perform with ReminderX. These user journeys will show get started, alerts, tracking to-do, integrate planner, and calendar.

Designs were based using the research from user research, persona development, and principles/tenets.

Workflow and Wireframes

Revised Wireframes

High-Fidelity Wireframe with Annotations

The goal of wireframe annotations is to make understanding how and why something on the screen should work as clear as possible to anyone viewing our wireframes.

Final High-Fidelity Wireframe